Last Updated: 1 November 2026
At Kowshiga Fancy, accessible through kowshigafancy.online, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, when we share it and how we protect it when you visit our website or purchase products from us.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, mobile number, email address and delivery address.
- Order Information: Products purchased, order details, transaction references and purchase history.
- Payment Information: Payment status, transaction ID and payment confirmation details. Card and banking credentials are generally processed by the relevant payment service provider.
- Technical Information: IP address, browser type, device information and website usage data.
- Communication Information: Messages, enquiries, feedback and customer support communications.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and confirm customer orders.
- To arrange product shipping and delivery.
- To send order confirmations and delivery updates.
- To respond to customer enquiries and support requests.
- To process eligible cancellations, returns and refunds.
- To improve our website, products and shopping experience.
- To prevent fraud, misuse and unauthorised activities.
- To meet applicable legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share relevant information with trusted service providers when necessary to operate our business.
These may include:
- Payment gateway providers for processing transactions.
- Courier and logistics partners for product delivery.
- Website hosting and technology service providers.
- Professional advisers or government authorities where legally required.
Such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to applicable law.
4. Payment Security
Payments made through our website may be processed by third-party payment gateway providers. Your payment information is handled according to the security practices and privacy policies of those providers.
Kowshiga Fancy does not intend to store customers' complete card numbers, CVV numbers or internet banking passwords.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality and understand visitor interactions.
These technologies may help us to:
- Remember customer preferences.
- Maintain shopping cart functionality.
- Understand website traffic and performance.
- Improve the overall shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organisational measures to protect customer information against unauthorised access, disclosure, alteration or destruction.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide our services, resolve disputes and meet applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on your consent.
- Raise concerns or submit privacy-related complaints.
To exercise these rights, please contact us using the details provided below.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement, where required by law.
10. Third-Party Websites
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content or security of those external websites.
We encourage customers to review the privacy policies of third-party websites before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
12. Contact Us
If you have questions, requests or complaints regarding this Privacy Policy or your personal information, please contact us:
Business Name: Kowshiga Fancy
Website: kowshigafancy.online
Email: Add your official email address
Phone: Add your business contact number